User Experience Walkthrough Report

(Heuristic evaluation combined with cognitive walkthroughs)

Evaluation Completed by: Harriet truscott

URL:

Date: July 17, 2007

File Picking by students in Assignments Tool - Focusing on how students try to submit assignments

Student needs to hand in work online

Usability Positives
The 'upload from computer' option is clearly visible
The 'add URL' option is clearly visible
The 'continue' and 'cancel' buttons do appear at both top and bottom of page

Priority Legend:

High = Task cannot be completed

Medium = Task completed with significant effort and failed attempts

Low = Task completed with minor complications and/or annoyance

	Usability Issues	Principle	Link to screen shots	Priority	Suggestions for solution
1	Tool should be generally more configurable depending on the context it's used		Medium		e.g. change instructions depending on tool context, change the site whose resources are shown by default (if any)

(issues should be included in summary above)

*Scenario 1: Bertie Wooster wants to hand in his dissertation to Dr McFarlane via the sakai Assignments tool. *

#	Step	Comments
1	Student goes to assignments tool
2	Student clicks on 'add attachment'	"But why's it telling me 'add attachment'? That's not what I want to do ... I want to hand in some work. Where's the button saying 'upload your work here'?"
3	Student taken to attachments helper	"WHAT? What's going on? I'm a student and I've never seen this attachments helper before as I can't create announcements etc."
4	Student reads instructions	"What is this text? "Select an existing item from Resources to attach OR add a new item to a folder to be attached." Surely this should read - 'dear student, please upload your file from your computer, or find it in MyWorkspace'. "
5	Student reads instructions	"Why is it showing me the course resources? OK, so maybe I keep my files in My Workspace (or the dropbox??). But then it should show My Workspace."
6	Student tries to attach something from MyWorkspace and it fails	"I tried to attach something from MyW, and it randomly is all greyed out. "
7	Student tries to attach something from MyWorkspace and it fails	"WHAT? How can I hand in work by attaching a URL? Can't I just keep changing it after the set date?"

Project: Resources