Fixed
Details
Priority
MajorComponents
Assignee
Sam OttenhoffSam OttenhoffReporter
Chris LorchChris LorchLabels
Environment
All
Details
Details
Priority
Components
Assignee
Sam Ottenhoff
Sam OttenhoffReporter
Chris Lorch
Chris LorchLabels
Environment
All
Created September 9, 2019 at 10:18 AM
Updated October 3, 2019 at 9:49 AM
Resolved September 15, 2019 at 7:09 PM
Users in wrong time zone receive a message that may be inaccurate in the user's situation (default email information is only relevant to users located in the server time zone).
Deliberatively marking this as a bug (not feature request) as feature is currently unusable / recommended disabled for all fully-online courses, where most users are taking course from different time zones (off campus).
Technical bug fix needed
Stopgap bug fix: indicate Time zone in email message
Two options for better UX (TBD/to be created)
Feature request: email notification message defaults to a designated time zone
Feature request: email notification reflects user time zone
According to SAK-40544, the assignment reminder email is sent 24 hours before the assignment is due in the server time zone. The user's time zone is not currently consulted.
To clarify: The email is properly sent 24 hours before the deadline but can provide confusing information as the user may be located in a different time zone.
Users on a different time zone are confused about the actual deadline, which can cause users to submit their work late (defeats the purpose of the feature). This is especially a problem in cases where an entire in-person cohort is located separate time zone than the server.