Suggestion / Feedback tool
Description
Attachments
- 19 Feb 2016, 07:42 AM
depends on
incorporates
is related to
Activity
Nick Wilson
Test comment 1
Nick Wilson
Test comment (please ignore)
Neal Caidin
I would say kick off the conversation on sakai-core or sakai-dev lists and then a follow up on a Sakai Core call is not a bad idea, imo.
Adam Marshall
Sorry for the delay.
We have the contact us tool on every site just like (say) help.
I note that in Nightly it appears as a regular tool.
It is supposed to be on every site in much the same way as you see "contact us" on every page in ebay or amazon.
I have asked Matthew to set up 'placeholder' email addresses and so on on nightly so at least the tool looks right.
If it is placed automatically on every site, then when you click on the link you (invisibly) end up at http://qa01-sakai.marist.edu:8080/portal/site/!contact-us - ie, there's one instance of the tool in the same way as there's once instance of the error page (!error)
it would be good to have a conversation about fitting it up to be on every site on new downloads of Sakai. We could also provide conversion scripts so people could back fill their local installations.
Would this be a suitable topic for a core team meeting?
Neal Caidin
Notwithstanding that I get "Technical Address is not set" error, I see the Contact Us form , logging in as admin.
I'm confused about how one uses this form. Obviously this is not a tool whose main audience is an admin. So , as admin I need to deploy the form?
Details
Priority
Major
A new sakai tool / app to facilitate supplying feedback
This tool should appear on every site just before the help link. It should replace the "Contact Us" at the foot of every page, we could probably call the LHS page menu link 'Contact us'??
When clicked, the user is faced with four links
1/ report problem with content
2/ Ask for help
3/ Report a technical problem
4/ suggest an improvement
Clicking on the first link allows the user to send an email to the 'Site Contact' or somebody with "maintain" rights
Clicking on the 2nd and 3rd sends an email to the helpdesk
Clicking on the 4th link takes one to a webpage where a suggestion can be made (or initiates a 'feature request' email).
All emails should include as much info as possible about the user / site and so on.
Test edit - please ignore..