News tool provides a vague error message when adding Twitter RSS feed

GENERAL

TESTING

GENERAL

TESTING

Description

Trying to add a Twitter RSS feed using the News tool in Sakai, an error message appeared:

“Alert: This news service is not available at the moment. Please check back later: : [Unable to obtain news feed from https://api.twitter.com/1/statuses/user_timeline.rss?screen_name=oxfordweblearn]”

It seems that Sakai does not like the https certificate provided by Twitter. The error message could be more helpful.

Activity

Sam Ottenhoff

May 28, 2014 at 12:12 PM

Are you setting a custom keystore? If yes, you need to make sure your custom keystore has the common roots.

Alan Berg

February 22, 2013 at 12:23 AM

This could also be a documentary issue. The need to explain how to install the twtter root cert in the Java keystore or some such.

Resize work item view side panel

Cannot Reproduce

Details

Priority

Major

Affects versions

2.8.2

Components

News (RSS)

Assignee

Core Team

Reporter

Fawei Geng

Created February 7, 2013 at 3:54 AM

Updated March 14, 2016 at 11:11 AM

Resolved May 28, 2014 at 12:12 PM