If session times out while user is completing a survey answers are lost
GENERAL
TESTING
GENERAL
TESTING
Description
If you have a survey that takes a long time to complete then the user may load the survey, logging in at this point, but then takes 2 hours to complete the survey, submits the survey and loses their submission and is just presented with an error of:
You do not have permission to take this survey at this time.
It still doesn't catch the user who is on a laptop, opens the survey, closes the laptop and goes home, opens the laptop and completes the survey 6 hours later.
The real fix is not requiring a session on survey completion when it's an anonymous survey and saving the data across login when the user needs to be authenticated.
Stephen Marquard September 18, 2014 at 11:34 AM
A more thorough fix would be adding some timer code to the JS in the evaluation delivery page that calls something innocuous like /direct/session/current every 5 min or so.
If you have a survey that takes a long time to complete then the user may load the survey, logging in at this point, but then takes 2 hours to complete the survey, submits the survey and loses their submission and is just presented with an error of:
You do not have permission to take this survey at this time.