Attendees: John Hall (Delaware), Karen Crowe (Delaware), Tina Silverstein (Alameda County Brd of Ed), Robin Hill (Wyoming), Margaret Ricci (Indiana), Hannah Reeves (rSmart)
1. Workgroup Reports
- Creative Commons & Attribution
- Custom End-User Documentation
- Help Tool Revision
- Screencasts & Multimedia Instruction
2. Sakai in Paris - Who's going?
- Sharing End-User Support Content: Process, Progress, and Future
o 11-11:40 on Wednesday
o What should be the focus of the discussion?
3. Supporting Each Other - Q & A about End-User Support Issues