17 Sept 2009, 11:30am - 1pm EDT, Sakai002 Conference Bridge (+1-812-856-7060/156.56.240.9, Code: 350#, PIN: 72524#)

Where We Are

• Since our last meeting, faculty and stakeholder interview data has been analyzed and common difficulties have been found to help narrow the problem and activity we want to focus on in user interviews: Library & Sakai 3 Problem & Vision.
• Goals and a process for user interviews has been proposed: Library & Sakai 3 User Interview Process.

Meeting Goals

• Define a user interview research question
• Define the user interviewing process

Agenda

1. Introductions
2. Reviewing the user interviewing process
3. Defining a user interview research question: Library & Sakai 3 Problem & Vision
   1. What users and activity do we want to focus on in user interviews?
4. Next Steps: organizing user interviews
   1. Coordinating interviewers: sakai-user? New listserv? Sakai/Google group? Other?
5. Final Questions and Comments

Meeting Notes

In attendance

Apologies if I've missed anyone or misspelled any names! Please do add yourself or edit your name!

Summary

Thanks to everyone who was able to make it out to the meeting! We made a lot of progress and are ready to move forward with beginning the multi-institutional user interviewing process with seven institutions committed and three more very interested.

At the meeting we:

• Decided the overarching research question for our user interviews should be:
  • Why and how do instructors use scholarly resources while preparing and conducting their courses?
  • Though library and Sakai integration effects students, librarians, instructional designers and others at institutions, we decided this focus on instructors and their course activities would be a great place to start our research efforts. We may decide to take on another user group and activity to study based on how this first round goes.
• Agreed upon a user interviewing timeline and process
  • The examples in the user interviewing and process documentation need to be modified to express the above research question, formalized to be used in the actual interviewing process and reviewed by our group of interviewers. The Data Analysis Group is responsible for this work.
• Collected a list of all those interested in participating in the Data Analysis Group and Interviewer Group.

Next steps include:

• Coordinating communication amongst and between the Data Analysis Group and Interviewer Group.
• Over the next week (until 24 Sept), the Data Analysis Group will define the target interviewee audience and develop an interviewee recruitment plan. The Interviewer Group will review these items and start sharing interviewee candidates from their institutions.
• Over the following week (25 Sept to 1 Oct), the Data Analysis Group will develop an interview protocol and the Interviewer Group will review it.
• Scheduling and conducting interviews will begin October 2nd.

Our next meeting will be 15 October. This meeting will be used primarily to share updates on how the interviewing process is going and any modifications that need to be made at that time.