It has now become clear that the Sakai out of the box (OOTB) help files are suffering from a lack of attention. This everlasting issue has been lingering for the longest while, with bursts of interest occurring here and there, as the following links demonstrate (this list is incomplete, please add yours):
- Sakai Community Documentation (Denver, 2010): http://confluence.sakaiproject.org/display/CONF2010/Sakai+Community+Documentation
- Strategies to Support Your Users: Custom Documentation and Help Files (Boston, 2009): http://confluence.sakaiproject.org/display/CONF10/Thursday-Strategies+to+Support+Your+Users
- BOF about community documentation (Boston, 2009): http://confluence.sakaiproject.org/display/CONF10/Thursday-Documentation-Discussing+a+Better+Sharing+Strategy+%28BOF%29
- Toward a Sakai Documentation Project (2008): http://confluence.sakaiproject.org/display/DOC/Toward+a+Sakai+Documentation+Project
It is now time to gather members of the Sakai community and Foundation to tackle this problem once and for all. Bad documentation leads to unnecessary local efforts that do not find their way back to the OOTB help files. Now that so many schools are looking at LMS alternatives, and that the Sakai community wants to promote the use of Sakai, this is a blocker to adoption for many.
Recent threads on the "Sakai User" list has generated interest in this process. It's now time to walk the talk.
Who's Interested?
Name |
Institution |
Expected contribution |
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Mathieu Plourde |
mathieu@udel.edu |
University of Delaware |
Ideas, workflows, leadership |
Alan Regan |
alan dot regan at pepperdine dot edu |
Pepperdine University |
Ideas, workflows, content |
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Key Questions
Before we start defining our process, please share your thoughts the following questions: