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Attendees: John Hall (Delaware), Karen Crowe (Delaware), Tina Silverstein (Alameda County Brd of Ed), Robin Hill (Wyoming), Margaret Ricci (Indiana), Hannah Reeves (rSmart), Trisha Gordon (University of Virginia)

1. Workgroup Reports

  • Creative Commons & Attribution
    Robin Hill and Trisha Gordon - Robin posted issues on page.
    Sakai code is under attribution version of creative contributions license which allows commercial sale and change in distribution code. Documentation might be more appropriate to have attribution non commercial and share alike.
    Should sample courses be treated differently?
    Action Item: Hannah to review notes and contact Sakai Board (Chris Coppola) to inquire about Board's recommendation on licensing for documentation.
  • Custom End-User Documentation
    Trisha posted initial ideas for custom docs off User Support page.
    Definitely want to enlist Indiana's representation.
    Three action items:
    Create high level list of documentation building blocks for newcomers and continue to brainstorm and think of ways of creating and using documentation.
    Trisha is going to develop site on best practices pedagogical approaches by function.
    Karen will develop high level building blocks
    Margaret agreed to contact IU to ask about someone on KB team participating in this group.
    Finding additional ways to help end users?
  • Help Tool Revision
  • Screencasts & Multimedia Instruction

2. Sakai in Paris

  • Who's going?
  • Sharing End-User Support Content: Process, Progress, and Future
    o 11-11:40 on Wednesday
    o What should be the focus of the discussion?

3. Supporting Each Other - Q & A about End-User Support Issues

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