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November 18, 2008
Working Agenda:

1. Virginia Tech Conference
   1. Interesting End-User related session reports
   2. Pedagogy - USER BOF report
      1. Next steps?
2. Getting suggestions / feedback from users
   1. Steve's Summary Document - Excel Version
   2. Steve's Document - Google Docs Version
   3. Commonalities? Can we agree on what's the highest priority here?
   4. Agreement? Workgroup needed?
3. Workgroup Reports
   1. Screencasts & Multimedia Instruction
   2. Custom End-User Documentation
   3. Help Tool Revision
4. Other issues / topics

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November 18, 2008 minutes

Those present: Jon Hays - U of Ca Berkeley, chair; Rita Pavolka - Indiana University, notes; Trisha Gordon - U of VA; Steve Lonn and Jeff Ziegler - U of Michigan; Christine - Stanford; Robin Hill - Wyoming

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1. Recap/discussion of some highlights of Virginia Tech Conference (see meeting working agenda for presentation links to presentations)
2. Interesting End-User related session reports listed on this phone meeting's agenda
3. User-Pedagogy BOF recap
   • good to meet people - put together faces, names
   • suggestions were made for finding some different ways to share our experiences, and more effectively work during meetings
   • create podcasts/screencasts either sharing work at your community or training on topics, like captivate session by IU coming in Dec. or Jan., then come back and ask questions
   • balance the work that has to be done
   • Jon volunteered to follow up with more robust presentation on his UVa session
   • Trisha also volunteered to create example of sharing
4. Recap of Jon's UVa "help" presentation - community of champions (bldg community of dept/college level faculty and support communities)
   • Working to provide additions to help from the "community of champions" (defining a style guide - to be able to support them to be able to make a contrib)
   • In the future they'll look at how we control/manage the content that we have
   • UVA has done something similar, primarily of librarians, UVA fac turn to them for info beyond their usual milieu
   • Brief sidenote about Jon making contact with Tx State and IU folks
5. Getting suggestions / feedback from user
   • Steve's Summary Document - Excel Version
   • Steve's Document - Google Docs Version, moved doc edited during meeting back into confluence
   • Based on conversation during meeting the following folks have agreed to "shepherd" these tools/issues
   • Trisha Gordon, UVa - FCK editor, Wiki
   • Robin Hill, Wyoming, Rita Pavolka IU - Assignments/Gradebook
   • Jon Hays, UCal, Berkeley – Forums
   • Jeff Ziegler UMich – Webdav
   • ?? Resources
   • Rita Pavolka - Chat tool