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A case study:  Why is it so hard to document the portfolio tools?  (R. Hill, relying on S. Keesler)

  1. Because we're too lazy to learn the skills clearly designated as necessary; we want documentation to reveal the effort-free path.
  2. Because the Help files are written to an audience, trained faculty, that enjoys an environment of expert support.
  3. Because Sean's comprehensive documents on Confluence are found in different branches of the hierarchy.
  4. Because some Confluence pages have lost their context and suffer from neglect, e.g., http://confluence.sakaiproject.org/display/OSPDOC/Data+warehouse
  5. Because there is no visible intermediate result that affords the author a self-check of progress.
  6. Because there are assumed procedures and scenarios that hide restrictions.
  7. Because portfolios, insofar as they capture the essence of learning, are inherently complex objects.