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- Sakai Community Documentation (Denver, 2010): http://confluence.sakaiproject.org/display/CONF2010/Sakai+Community+Documentation
- Strategies to Support Your Users: Custom Documentation and Help Files (Boston, 2009): http://confluence.sakaiproject.org/display/CONF10/Thursday-Strategies+to+Support+Your+Users
- BOF about community documentation (Boston, 2009): http://confluence.sakaiproject.org/display/CONF10/Thursday-Documentation-Discussing+a+Better+Sharing+Strategy+%28BOF%29
- Toward a Sakai Documentation Project (2008): http://confluence.sakaiproject.org/display/DOC/Toward+a+Sakai+Documentation+Project
- Documentation Standards: http://confluence.sakaiproject.org/display/DOC/Documentation Standards
- The End-User Support pages: http://confluence.sakaiproject.org/display/ESUP/End-User+Support+Group
- The Project: Help pages: http://confluence.sakaiproject.org/display/HELP/Home
- Terminology: http://confluence.sakaiproject.org/display/ESUP/Terminology
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