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Name

Email

Institution

Expected contribution

Mathieu Plourde

mathieu@udel.edu

University of Delaware

Ideas, workflows, leadership (Needs Assessment/Ideas, Standards, Editorial Board, Writing, Project Management)

Alan Regan

alan dot regan at pepperdine dot edu

Pepperdine University

Ideas, workflows, content (Needs Assessment/Ideas, Standards, Editorial Board, Writing)

Lorie Stolarchuk

lorie@uwindsor.ca

University of Windsor

Pain points of current situation, integration joys/woes of Brock's MediaWiki, ideas (time permitting )

Robin Hill

hill@uwyo.edu

University of Wyoming

Content, editing... whatever I checked on Alan Regan's form (Standards, Editorial Board, Writing)

Sean Keesler

sean.keesler@threecanoes.com

Three Canoes

Project Management, Writing, Workflows, Editing

Matt Clare

Matt.Clare@BrockU.ca

Brock University

We're more than happy to share our documentation at http://kumu.brocku.ca/sakai A lot of MediaWiki experience. Big advocate of ease-of-edit and radical trust.

Greg Doyle

 

University of Cape Town

Writing

Margaret Wagner

mwagner@umich.edu

University of Michigan

Ideas, Writing

Trisha Gordon

psg3a@virginia.edu

University of Virginia

Content, editing, ideas

Kara Stiles

kstiles@rsmart.com

rSmart

Content, Writing

 

 

 

  Rafael Morales

rmorales@udgvirtual.udgd.mx

University of Guadalajara

Localization

 

 

 

 

 

 

 

 

Some areas of contribution to consider: Project Management, Needs Assessment/Ideas, Accessibility, Standards, Editorial Board, Writing, Programming/Development, Workflows, Localization (Internationalization/Translation), Screenshots/Videos.

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Before we start defining our process, please share your thoughts the following questions:

1. How do we define "end-user documentation" - purpose, audience, and content? And media?

  • Purpose
    • to document the OOTB experience
    • to document configuration options that change the OOTB experience
    • to demonstrate how to accomplish common tasks
  • Audience
    • Faculty should be a primary audience
    • Instructional designers
    • Could we consider faculty as end-users and students as end-end-users?
      • Faculty design choices influence student user experience
  • Content
    • Beginner and Advanced levels would allow a faculty member to get a quick start with the basics and then later explore the more complex features
    • Conceptual Introduction - brief description of the purpose of the tool
    • Task oriented instructions
    • Brief (3 min?) screencast
    • Annotated screenshots

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10. How should we address the branding and localization issues (different names, logos, style sheets, languages)?

  • What is the difference between localization and branding?

11. "Wish list" thoughts?

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