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Ideas for content- supporting people who are supporting end-users
Steve F - proposed getting User Support page more visible off Sakai page BOF will likely follow
There may not be anyone from Michigan present. Rita is checking into setting up a phone bridge or connection for Steve Lonn or others who are not attending the conference.
Supporting Each Other - Q & A about End-User Support Issues
No big question of the month
Other
Steve F - proposed getting User Support page more visible off Sakai page.