Usage Scenarios and Personas
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Personas
"A persona is a user profile that you can use to help make design decisions... Think of it as having a "virtual" user to bounce ideas off and help you keep the goals of the user in mind on a day-to-day basis." Practical Persona Creation
Issues to keep in mind while developing personas:
- Goals
- Motivations
- Process / Action
- Needs
- Decision-making factors
- People/influencers
- Barriers/Inefficiencies
- Expectations
- Preferences
Portfolio-specific personas outlined Oct. 2007 at IUPUI summit (Full-group effort transcribed by Noah Botimer, edited by Hannah Reeves)
Tenured Faculty Persona.doc
Instructional Designer Persona.doc
Tier 1 Support Persona.doc
Background on Personas
Creating and Using Personas to Guide Site Design
evolt.com: Practical Persona Creation
How personas and scenarios can change your website for the better
Scenarios
Usage Scenario Template Draft 2007.11.05.dot
UM School of Social Work Use Case