Rethinking Learning Activities - Taking Action on User Research

Description Instructors have different needs for creating and managing learning activities (papers, problem sets, and online discussion) that depend on their institutional situation and discipline. In the past we addressed this by developing separate tools, forcing users to go to different locations to manage different activity and learn multiple interfaces. The emerging ethos of Sakai 3.0 is to recognize areas of commonality and make the capabilities of these former tools available in contexts that are more natural to users. But who are these users and what are these contexts? What are those areas of common functionality? And how do we address cases when users have very different needs? To develop this understanding, representatives at eight institutions interviewed 30 instructors, students and staff about the learning activities for their courses, regardless of the tool they used. We distilled what we learned into 12 persona, or user archetypes, representing different roles, disciplines, attitudes and motivations. We'll discuss how these personas can inform decision making about the product, describe scenarios these persona would likely have and walk through preliminary design sketches. All attendees welcome and thoseinterested are invited to a separate hands-on design session entitled "Rethinking Learning Activities: A workshop to practice research-based design."

Speakers

Keli Amann, User Experience Specialist,  Stanford University

Daphne Ogle, Senior Interaction Designer, University of California, Berkeley

Resources