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- begin to imagine how the actual design of the system will meet persona needs
- free their imagination and think of "out-of-the-box" design concepts
- raise questions about our understanding of persona goals, activities and workflows
- raise questions about the design and technical elements of the system (i.e. security, privacy, systems interoperability, help, etc.)
- arrive at user-driven system requirements
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Example
Our example context scenario is based on preliminary work done for the Library & Sakai 3 Integration Project. It describes a situation in which Allison McCallum, an instructor persona, builds a syllabus for a new course. This scenario has been abbreviated for the purposes of this example - your scenarios are likely to be longer than seven steps.
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- an optimistic, imagined future system that serves Allison's goals, needs and behaviors in the context of a realistic activity that she regularly performs
- the future system need not be described in detail or realistic - at this stage, the focus is on meeting user needs, following good design principles and raising questions about how user needs can be met (not necessarily answering these questions)
- a story with a beginning, end and an idea of how long the scene lasted
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How to create good context scenarios
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Each context scenario should focus on one persona and one activity for the chosen persona. It is difficult to anticipate all the activities that you may come up with, but the activities should revolve around our workflow themes of finding, managing and sharing learning resources. Some sample activities are included below as a starting point and may not apply to all personas - please feel free to write about other important activities:
- Creating or updating a syllabus with various resources
- Finding images or videos to use in lecture
- Finding a relevant, current news article to share with a courselearning resources (journal articles, news stories, images, videos, etc.). Resources will vary for different personas (some rely heavily on common web resources, others on licensed journal articles, etc.).
- Collecting learning resources (journal articles, news stories, images, videos, etc.) to be used in an upcoming course (not necessarily building a syllabus).
- Setting up slides with references to learning resources (journal articles, news stories, images, videos, etc.) for an upcoming lecture.
- Using a resource in/for a course assignment.
- Sharing a "stumbled upon" recent online news article/multimedia item with a course.
Check the submitted context scenarios for the personas and activities that have been covered so far. It would be preferable to cover an activity for a persona that has not been covered. If this is not possible, feel free to take an alternate approach for an activity that has already been written about.
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