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Give the interviewee a big Thank You! What did you think of this interview? Anything you did not understand? Anything that made you anxious? Is there anything else regarding use of scholarly resources in preparing or conducting your courses that you would like to add? Would you be willing to be contacted with follow-up questions? Would you be willing to be contacted about providing feedback on prototypes we design? |
Note-taking
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Guidelines:
- Try and capture every word the user says!
- Take notes directly on a laptop if the note-taker is a fast typist
- Taking notes by hand (can be useful in creating diagrams) or making an audio recording are also suitable options if the note-taker is more comfortable with these methods. We do require that interview notes shared with the rest of the group be typed up. Taking notes by hand or audio recording and then transcribing them may take a significant amount of time.
- Abbreviations are helpful, paraphrasing is OK
- Try and record especially poignant quotes directly and mark them as quotes (i.e. "The library is too overwhelming to approach cold.")
- Raw notes do not need to be perfect
- Clean up notes during debrief soon after the interview
- It's OK for the note-taker to ask to repeat something or ask for clarification (without interrupting the instructor too much)
- in between questions are a good time
- If the interviewer comes up with new questions, record them in the notes
Post-interview Debrief
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- Arrange a debriefing session as soon as possible after the interview
- Discuss and record your initial general impressions from the interview in the Debriefing Notes section at the end of the Interview Script
- Save a second file (Save as...) as the "clean" version of the notes
- Go through the notes removing any personally identifiable information (names, non-work related places, etc.)
- Names/places should be substituted with anonymous titles:
- Gaurav Bhatnagar helped me ... --> a faculty colleague helped me ...
- Names/places should be substituted with anonymous titles:
- Go through the notes adding text to make the notes understandable by those outside of the interview
- Complete fragmented sentences or thoughts
- Expand abbreviations