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Note: This section will be flushed out at a later date once the scorecard is ready to be put in practice. But as a brief overview, the major areas include:

A. JIRA Tickets (Bugs)

JIRA will be used to answer two things: 1. Have the number of UX complaints increased or decreased from one design to the next. 2. How efficient was the UX team in addressing the complaints from one design to the next.

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