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*Matt Clare* \-  Brock University

Matt Clare  is an Educational Tech. Support Specialist at Brock University, a  Canadian university that recently transitioned from WebCT CE 6 to Sakai.

Feel free to contact Matt Clare via [http://www.brocku.ca/ctlet/about-ctlet/staff] (spam protection) or source his E-Mail from his presentation or contact him via twitter @mattclare

*Abstract:

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Using a tool like a wiki, or similar web-based tool, to document  your sakai system and provide support information allows the biggest, if  not the deepest, pool of information about your sakai system to  contribute: the users.  It also allows experts to spread the word  quickly, without gatekeepers.  The constantly evolving nature of these tools and the scarce resources  of the support centres create a need to be responsive and incentive to  seek the help of others.  Websites like [Wikipedia.org|http://Wikipedia.org] and [Mahalo.com|http://Mahalo.com] are fast to respond, quick to  refine and are rarely irrelevant or insufficient for the task.  The two  major factors to their success are a concerned community and the ease  of updating their sites.  Attendees of this sessions will learn how they  can achieve that level of success by addressing these factors at their  institution.

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*Presentation:

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The subject of this presentation is Brock University's Isaak/Sakai wiki located at:[http://kumu.brocku.ca/sakai

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This presentation is based on a blog posting which includes the a Google docs version of the slides:

[http://mattclare.ca/blog/2009/11/23/using-a-wiki-to-document-isaak-brock-universitys-sakai-based-lms/

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Anyone more adept with the confluence wiki (the irony) is welcome to copy the content of the blog posting and slides to this page - Thanks. \-\- .\.\att

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